nXportal - NXScale User Guide

NXScale Help Article: Logging In, Changing Passwords, and Updating Your Profile

Welcome to NXScale! This guide will take you through the essential steps to log in, secure your account, and personalize your profile.

Step 1: How to Log In

1. In the address bar at the top, type this exactly: “https://portal.nxscale.com/login”.
2. You’ll see a page that looks like this:

1. On the login page, type the username and password given to you by your company or HR.
2. Press Login.

Step 2: Change Your Password Immediately After Login

For security, please change your password right after logging in.

1. Click this link to change the password (https://portal.nxscale.com/update-password).
2. The link should redirect you to a page similar to the given picture.

1. Old Password refers to the Default Password
2. Type your new and secure password.
3. Click Confirm to update the password.
4. Log out, then log in again using your new password to make sure it worked.

1. If it works, continue to the next step.
2. If it doesn’t, try the change password guide in Step 4.

Step 3: Update Your Profile Information

Now, let’s talk about updating your information on the website.

1. On the homepage, look at the top right corner of the screen. You’ll see your initials.
2. Click your initials to open a menu.

1. Go to the My Settings tab.

1. From the My Settings Tab, you will be able to edit and change the information and details about yourself that you want to be seen in your account.

1. The information and details you can change in your account are limited to what the company is permitting you to edit. If you are looking for something you want to change and can’t see it, ask your administrator or HR since it might be hidden to an employee user.

Step 4: Change Your Password Anytime

You can also change your password if you want by pressing the Settings option.

1. From the Settings option, look for the Change Password drop-down and click it.

1. Set your new password, then click save in the upper right corner.

1. After that, you’re all set.

If you need further assistance, don’t hesitate to reach out to your administrator or HR.